The Rolex Replicas Has Never Been Worn

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I bought a Rolex Day Date Automatic bezel Black Diamond Marking #4131. It’s not the first watch I have bought from you guys. It never worked since day one. I took it to my Jeweler and my Jeweler send it over to his Jeweler and still wasn’t able to get it fixed. The Rolex Replicas has never been worn since it didn’t work from day one. I want to keep making business with you guys, I just want the same watch but working.
Please let me know the steps to follow for the return.

I just received the Rolex Replica UK and not exactly the model he had requested. As you can see in the accompanying photograph watch details they were green and you sent me the same with red accents.
I have not had much luck with you, on the one hand the delivery, as they did not inform me they were closed why the Chinese new year which I indicated that offered me a discount for the next purchase, which? Thanks to them, and on the other hand the error in the model reported previously. How do we solve?